Terms of Service
These Terms of Service explain the rules that apply when you visit the Celio website, create an account, place an order, or use our online store.
Last updated: May 14, 2026Overview
Throughout these Terms of Service, “Celio,” “we,” “us,” and “our” refer to Celio. “You” and “your” refer to any visitor, customer, account holder, or person using this website.
By accessing our website, browsing our products, creating an account, or placing an order, you agree to follow these Terms of Service and any policies referenced on this website.
If you do not agree with these terms, please do not use the website or place an order through Celio.
Acceptance of Terms
By using this website, you confirm that you are able to enter into these terms and that the information you provide to Celio is accurate, current, and complete.
These terms apply to all users of the website, including browsers, customers, account holders, and anyone submitting information through the store.
Online Store Terms
You may use this website only for lawful personal shopping and account-related purposes. You agree not to misuse the website, interfere with store operations, or use the website in a way that could harm Celio, other customers, or the security of the online store.
- You may not use our products or website for any illegal or unauthorized purpose.
- You may not attempt to disrupt, damage, reverse engineer, or bypass any part of the website.
- You may not upload, transmit, or distribute malicious code, spam, or harmful content.
- You may not impersonate another person or submit false account, payment, or order information.
Product Information
Celio aims to present product names, descriptions, images, colors, sizes, prices, and availability as clearly as possible. However, product displays may vary by device, screen settings, lighting, photography, and other factors.
Product information may be updated, corrected, changed, or removed at any time. We do not promise that every product description, image, color, size, or other detail will always be complete, current, or error-free.
Pricing and Availability
Prices, promotions, product availability, and offers may change without notice. Celio may correct pricing errors, product information errors, or availability errors at any time, including after an order has been submitted.
If an item becomes unavailable, is incorrectly priced, or contains an error that affects your order, we may contact you, update the order, cancel the affected item, or cancel the order when necessary.
Orders and Payment
When you place an order, you agree to provide accurate billing, shipping, contact, and payment information. Submitting an order does not guarantee acceptance of that order.
| Order Topic | What It Means |
|---|---|
| Order Review | Celio may review orders for accuracy, availability, payment authorization, or suspected misuse. |
| Payment | You agree that your payment method may be charged for the order total shown at checkout, subject to order acceptance and payment approval. |
| Order Changes | Order changes may not be possible once processing has started, but you may contact us as soon as possible for help. |
| Order Cancellation | Celio may cancel or refuse an order when required due to product availability, pricing errors, payment issues, suspected fraud, or policy concerns. |
Shipping Reference
Celio offers Free Worldwide Shipping as described in our shipping policy. Shipping times, tracking updates, customs handling, delivery estimates, and package support are governed by the shipping policy posted on this website.
Please review the Shipping Policy before placing an order so you understand processing times, delivery estimates, tracking updates, address responsibilities, and package support procedures.
Return Reference
Celio offers 30 Days Free Returns for eligible items as described in our return policy. Return eligibility, item condition requirements, refund timing, exchange options, and return instructions are governed by the Return Policy posted on this website.
Customers must contact customer service before sending any return. Returns sent without following the return instructions provided by customer service may not be accepted.
Account Information
If account features are available on the website, you are responsible for keeping your login information secure and for maintaining accurate account details.
- Keep your account email, shipping details, and contact information current.
- Do not share your password or allow unauthorized access to your account.
- Notify us if you believe your account or order information has been used without permission.
- Celio may limit, suspend, or close account access if misuse, fraud, or security concerns are suspected.
Prohibited Uses
You agree not to use the Celio website, products, content, or services for prohibited activities, including:
- Violating any applicable law, rule, or regulation.
- Submitting false, misleading, or fraudulent information.
- Interfering with website security, checkout, payment processing, or store operations.
- Attempting to access another customer’s account or personal information.
- Uploading or transmitting viruses, malware, spam, or harmful code.
- Scraping, copying, or collecting website content without permission.
- Using the website to harass, abuse, defame, threaten, or discriminate against others.
Intellectual Property
The content on this website, including text, page design, images, graphics, logos, product presentation, icons, and other materials, belongs to Celio or the appropriate content owner and is protected by applicable intellectual property rights.
You may not copy, reproduce, modify, distribute, sell, or use website content for commercial purposes without written permission from Celio or the relevant rights holder.
Third-Party Links and Tools
The website may include links, tools, payment services, or features provided by third parties. These third-party services may have their own terms, privacy practices, and policies.
Celio is not responsible for third-party websites, tools, content, services, or policies. Please review any third-party terms before using those services.
Disclaimer
The Celio website and its content are provided for general shopping and informational purposes. We work to keep the website available, accurate, and secure, but we do not promise that the website will always be uninterrupted, error-free, current, or free from harmful components.
Product availability, pricing, promotions, images, descriptions, and other website content may be changed, corrected, or removed at any time.
Limitation of Liability
To the fullest extent permitted by applicable law, Celio will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, purchase of products, account activity, third-party services, or reliance on website content.
Nothing in these terms is intended to limit rights that cannot be limited under applicable law.
Changes to These Terms
Celio may update these Terms of Service from time to time. Updates may reflect changes to our store operations, website features, policies, or legal requirements.
The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after changes are posted means you accept the updated terms.
Contact Information
If you have questions about these Terms of Service, orders, shipping, returns, account support, or website use, contact Celio customer support at [email protected].